- 1 Dial *100# to get your Safaricom number
- 2 Check Safaricom phone number via Safaricom SIM toolkit menu
- 3 Get your Safaricom number from the card your SIM was attached to during purchase
Want to learn how to know your Safaricom mobile number – and while at it to learn different methods you can go about checking your phone number? Well, the fastest way to do it is by using the *100# Safaricom USSD short code.
Here is how to use it to check your Safaricom number:
Dial *100# to get your Safaricom number
- Dial *100# on your phone, smartphone, tablet, laptop or desktop computer (if using your SIM in a modem or router)
- Select option 2: My Account
- Select option 3: My Number
- Press Send
- You’ll then see something like this: ‘Your number is 704123456.’
How do you use this method?
- Go to your device’s main menu and select the Safaricom toolkit option
- Select Safaricom+
- Select My Account
- Scroll down and select the My Number option
- Select Prepay or Postpay
- You’ll be taken to a menu similar to the one in the section above. Reply with 5 to get your number
Your number will be displayed in the following format: ‘Your number is 704123456.’
Get your Safaricom number from the card your SIM was attached to during purchase
You know the card with your PIN 1, PIN 2, PUK 1, PUK 2, serial number – the card Safaricom tells you to keep / retain as proof of ownership?
Find where you kept it. Your phone number will be on it.
If you can’t find the original card, use any of the other methods mentioned in this post to know your phone number.
Do note that if you ever performed a SIM swap, your phone number will not be listed in the new card you get – that is why you have to get the original card – the one you were given when you first purchased your SIM card.
The newer cards you get after a SIM swap usually have on them the PIN 1, PIN 2, PUK 1, PUK 2, IMSI and serial number but not the phone number.
Call another number, end the call and copy your Safaricom number
How do you use this method to get your number?
- Buy airtime – I show you how here.
- Load the airtime on your line
- Call another phone number – maybe a friend’s or a family member or a line in your second phone
- Once the call goes through, end it
- Then just copy your number from the other phone
- Write it on a piece of paper or in a notebook / diary. You can even save it in your phonebook.
Send a text message from your Safaricom line to another number
- Go to your device’s main menu
- Go to Messages
- Compose a new message – it doesn’t need to have anything written in it
- Send the message to your other number – or a friend’s number
- Check the other phone’s Inbox
- Check the sender’s number in the most recent (blank) text
- Copy the sender’s number – your phone number.
- Add the number to your contacts list. Or in a book.
- Memorize it.
To learn how to send text messages cheaply, read this post: How to Buy Safaricom SMS Bundles.
Also note that you can find your number by checking the old text messages from when you first purchased your line (if you still have copies stored somewhere) or check registration documents pertaining to your line – your M-PESA registration documents for example.
How about checking your Safaricom number online?
It is doable.
Go to your web browser and enter the following address: safaricom.com/bundles.
Scroll down and click on the tab that reads Top Up.
You should see your number there.
This works really well if the SIM is in the device you are using to browse the web (smartphone, tablet, laptop, computer, modem or router).
Learn more about the Safaricom online portal here.
Why would you want to know your Safaricom number?
- If you are using your SIM card exclusively to browse the internet – in a modem or wireless router and buy monthly data bundles – there will be days when you will want to top up the line via M-PESA (from your other Safaricom line) but can’t remember the phone number – in full.
- To sambaza internet bundles to it via another line’s Safaricom *544# Data Bundles menu.
- If you have more than 1 Safaricom SIM card that look the same – and you haven’t set a PIN on both or if you use the same PIN number on both – sometimes you’ll just want to check if you have the right SIM in the right slot once you power on your phone / tablet – for example by using the *100# method I shared above.
- So someone can share their airtime with you via Safaricom Sambaza airtime service.
- So someone can buy bundles for you via the Buy for Other Number option on their phone’s *544# Data Bundles menu.
- So someone can top up your line directly using a scratch card from their own Safaricom line. Learn more here.
- So someone can send you money via Safaricom M-PESA. You want to make sure they get the right number.